Ask Your Question

Revision history [back]

How do I open a CSV file from Big Commerce and save it so it will open in Excel?

I am leaving Big Commerce for another host. I have downloaded the customer CSV file from the Big Commerce site. I cannot get it to open because of a box that has a drop down and I have no idea what to do. I have never seen this box before. I cannot even send you the screen shot because of a box from this site popping up and wanting the url for the screen shot. It's on my desktop. How do I get a url from that?

I am desperate here, I cannot find anyone who can simply explain why I am getting the grey box with the drop down for character set... and how to open the CSV file from BC in order to save it again for use in Excel. And how to do that.

I am on a deadline. I am freaking and do not know where else to turn.

OS10.9.5 English

Thank you

How do I open a CSV file from Big Commerce and save it so it will open in Excel?

I am leaving Big Commerce for another host. I have downloaded the customer CSV file from the Big Commerce site. I cannot get it to open because of a box that has a drop down and I have no idea what to do. I have never seen this box before. I cannot even send you the screen shot because of a box from this site popping up and wanting the url for the screen shot. It's on my desktop. How do I get a url from that?

I am desperate here, I cannot find anyone who can simply explain why I am getting the grey box with the drop down for character set... and how to open the CSV file from BC in order to save it again for use in Excel. And how to do that.

I am on a deadline. I am freaking and do not know where else to turn.

OS10.9.5 English

Thank you

[Edit: added Mac10.9.5 tag]

How do I open a CSV file from Big Commerce and save it so it will open in Excel?

I am leaving Big Commerce for another host. I have downloaded the customer CSV file from the Big Commerce site. I cannot get it to open because of a box that has a drop down and I have no idea what to do. I have never seen this box before. I cannot even send you the screen shot because of a box from this site popping up and wanting the url for the screen shot. It's on my desktop. How do I get a url from that?

I am desperate here, I cannot find anyone who can simply explain why I am getting the grey box with the drop down for character set... and how to open the CSV file from BC in order to save it again for use in Excel. And how to do that.

I am on a deadline. I am freaking and do not know where else to turn.

OS10.9.5 English

Thank you

[Edit: added Mac10.9.5 tag]

How do I open a CSV file from Big Commerce and save it so it will open in Excel?

I am leaving Big Commerce for another host. I have downloaded the customer CSV file from the Big Commerce site. I cannot get it to open because of a box that has a drop down and I have no idea what to do. I have never seen this box before. I cannot even send you the screen shot because of a box from this site popping up and wanting the url for the screen shot. It's on my desktop. How do I get a url from that?

I am desperate here, I cannot find anyone who can simply explain why I am getting the grey box with the drop down for character set... and how to open the CSV file from BC in order to save it again for use in Excel. And how to do that.

I am on a deadline. I am freaking and do not know where else to turn.

OS10.9.5 English

Thank you

[Edit: added Mac10.9.5 tag]